Unified communications is a rapidly growing industry and one that is taking the business world by storm. By offering Unified Communications as a Service (UCaaS), managed service providers (MSPs) have the potential to increase their market reach and substantially improve their revenue stream. Here are just a few of the advantages of selling UCaaS.
MSPs face a lot of competition, and UCaaS can provide your company with the added edge you need to thrive.
Increase Your Efficiency
As all business people know, the key to making more money is by conquering more work. Efficiency is integral to attaining greater profits, and selling UCaaS can help you improve your productivity. With a UCaaS platform, you'll have the ability to streamline business management by consolidating all of your service offerings into a single platform.
Lower Your Overhead Costs
With the ability to manage, sell, and deliver all services from a single platform, while automatically invoicing customers, you can decrease your overall workload and reduce overhead expenses.
Reach More Customers
According to a 2011-2016 Unified Communications Strategies study, the market for UC is expected to grow to $20.8 billion in 2016. Additional market research predicts a market value of nearly $24.88 billion by the year 2020. MSPs are in an incredibly competitive industry, and the key to staying ahead of competitors is by remaining at the forefront of consumer demand. By offering UCaaS, you'll be tapping into a lucrative consumer market with ample growth potential, allowing you to leverage the earnings of a rapidly emerging industry.
Increase Your Profit Margin
UCaaS is cheap to manage and sell. Not only does it present a considerable cost-savings to your clients, but it will also allow you to increase your own profit margins. With a white label UCaaS platform, you'll have the freedom to set your own prices and determine your own profit margin, while still offering competitive rates to clients.
Self-Brand and Grow Your Business
White label UCaaS platforms allow you to resell UC services under your own brand. This provides you with the opportunity to form long-lasting business partnerships, create a favorable reputation for your business, and grow your customer base quickly. By providing enhanced communication services at reduced prices, you'll be able to attract and retain clients effortlessly.
With UCaaS, you can rapidly grow from a small startup to a prospering team of professionals.
Improve Customer Service
Customer service is one of the most critical aspects of operating a successful company. It greatly influences public perception, increases client retention, and fuels business growth. With a UCaaS platform, you can offer your clients more control over their services, increased support that is personalized to each client, and a user-friendly platform that simplifies their communications management. With happier customers, you'll be able to increase sales, build lasting client relationships, and improve your bottom dollar.
To thrive as an MSP, you need to remain ahead of consumer trends. Technology is constantly changing and evolving, and your clients are eager to keep with the times. UCaaS is the latest communications trend for businesses, and it's projected to grow substantially within the next five years. With a white label unified communications platform, you can offer your clients the services they need at competitive rates, while improving your own earnings potential as well. Contact us to learn how our white label UCaaS platform will help your business flourish.