How to Thrive Selling Unified Communications as a Service

Unified Communications as a Service (UCaaS) is quickly growing into a must-have for solution providers, as their customers are looking to reduce cost while improving the scalability and efficiency of their communications infrastructure. However, to become a trusted source for UCaaS, you need to provide expertise and reliability. There are many things you can do to boost your potential for success, and ease your transition into becoming a unified communications provider. 


Unified communications

By offering exceptional customer service and support to your clients, you can enhance brand loyalty.

Pick the Right Vendor

Choosing the right vendor is critical to your revenue potential when selling UCaaS. A great vendor will ensure you have all the tools, information, and training needed to add the new service offering to your existing business. Some of the main things to seek in a vendor include:

  • Transparent payment models that contain no hidden fees.
  • A strong disaster recovery plan to ensure that your business runs seamlessly, even in unforeseen circumstances.
  • A vast array of offered features, so you can provide service bundles that cater to specific industries.
  • A platform that provides optimal bandwidth to accommodate your growing business.
  • Complimentary network testing to ensure the platform will operate at optimum efficiency on your network.

By choosing a quality vendor that offers continued support, you can rapidly adapt your business, while encountering fewer problems along the way.

Choose a White Label Platform

To guarantee your future financial prospects, investing in a white label platform is imperative. A white label platform will give you more freedom and autonomy in your company, while allowing you to maintain complete control of your customers and set your own rates. It will allow you to build brand loyalty more easily and strengthen your recurring revenue by allowing you to operate exclusively under your own brand name.

Take Training Courses and Study Hard

Becoming a UCaaS provider entails a lot of information and expertise to succeed. Top name vendors are aware of the challenges, and many offer training that will equip novices with all of the information needed to flourish.


Unified communications

It will take a lot of reading to master the industry, but complimentary training programs will help.

Market Your Services Locally

Marketing locally is critical to your success. By spreading yourself too thin, you'll fail to provide the personalized service that many of your clients desire. As a UCaaS provider, you'll be competing with large service providers across the nation, which leads to cutthroat competition. Many of your clients, however, prefer to conduct business with locally owned companies that will provide them with the exceptional customer service and personalized care they need. By marketing locally, you can build a reliable base of local businesses and continue to increase the reputation of your brand as the provider of cloud communications solutions.

Selling UCaaS is a fun and exciting industry that can offer rewarding business growth. Nonetheless, there are a variety of factors that influence your ability to succeed. By ensuring you purchase a white label platform from a reputable vendor that offers continued support, you can grow your business quickly and with fewer complications. To learn more about selling UCaaS, contact us today.

Learn how YOU can become the single vendor for your customers’ communication needs by offering UCaaS. Download Our Free Guide.