The Bring Your Own Device movement is here to stay; even if employers wanted to somehow put the toothpaste back in the tube, there’s virtually no way their employees would agree to stop using their personal smartphones, tablets and other devices on the job – it’s just way too convenient for them.
And that means the role of the CIO / CTO is fundamentally changing. Rather than provisioning hardware for employees, they are now much more likely to be service providers. This is a real change for a lot of your customers, and it’s very possible that some will not be willing to transform their role within their company.
However, as Winston Churchill once said “A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty.” Yes, there is opportunity for CIOs in a BYOD environment, and Interconnects and MSPs can help them find that opportunity in a way that will help both their business and their job status. As a provider of unified communications, you can be the catalyst that helps them transition to this new role.
The opportunity for CIOs and CTOs is to become the manager of the data that moves across all of these different devices. After all, the data is what matters; it’s the lifeblood of the organization. The CIO that welcomes and supports the BYOD environment will be well positioned within the company. And Interconnects and MSPs that help them to secure that positioned will be invaluable partners to those CIOs and their companies.
Here are the key areas in which you can help CIOs to reinvigorate their job responsibilities to better fit within the BYOD paradigm:
Mobile Device Management – The CIO needs to meet employees’ expectation of communications freedom, while simultaneously managing, securing and integrating the many devices that are deployed.
Governance – Ultimately, the organization is responsible for the integrity of information and data, and employees need to understand that. Therefore, the company must create concrete rules of engagement for employees who want to use their own devices.
Compliance – The rules of governance must be communicated clearly to all employees so that they have full understanding of verification procedures and firewall protections, and their role in ensuring that these rules are adhered to.
Security – A cloud-based platform centralizes security and access policies and therefore minimizes potential gaps in those policies.