Add Unified Communications to Your Product Mix and Build Recurring Revenue

As a Managed Service Provider (MSP), catering to the needs and expectations of businesses is a continuous challenge. With the help of Unified communications, you can more effectively cater to client demands, and successfully build recurring revenue streams. Unified communications platforms, like Hosted PBX and SIP trunking, can significantly increase your growth potential and maximize your business profits.

Benefits of Hosted PBX

Hosted PBX is the latest trend in the business world because it allows business owners to considerably cut costs on phone systems, provides more geographical flexibility, and simplifies their communications network. In order for MSPs to grow their business and add to their recurring revenue, offering Hosted PBX to clients is critical.


Unified communications

It's time to let go of outdated phone systems and
offer clients the latest technologies available.

  • Hosted PBX enables maximum flexibility for clients. Your clients' businesses are no longer locked in to restricting phone lines. Instead, the entire service is Internet-based and managed by the MSP, providing businesses the ability to connect cell phones, home phones, laptops, and tablets into their business telecommunications network. This creates unlimited geographic potential, and the central phone system can be utilized from anywhere in the world.
  • It's highly desired among businesses. Hosted PBX revolutionizes the world of business communications, and as such, is rapidly spreading throughout the marketplace. This provides MSPs with the opportunity to capitalize on a growing telecommunications niche and drastically grow their company size.
  • It's incredibly easy to use. This is an attractive trait to customers, as they are more likely to continually invest in a service that is easy to use and manage.
  • It offers unlimited scalability. With traditional phone services, businesses are limited to using a set number of lines, but with Hosted PBX, everything is managed virtually, enabling 100 percent scalability.
  • It is cheaper for clients. By reducing service costs to customers, you can attract a much wider demographic of clients and improve client retention.

In order for MSPs to maximize profits, they need to offer clients the most advanced technologies available. Due to the considerable advantages that Hosted PBX provides, more and more businesses are using it to replace their conventional PBX network.

Benefits of SIP Trunking

SIP trunking is another Internet-based phone service that can help to simplify the communication networks of businesses. In addition to providing phone service, SIP trunking enables the integration of numerous forms of media, adding even greater value to the customer. Like Hosted PBX, SIP trunking provides 100 percent scalability, ease of use, geographical flexibility, and a cost-effective phone system. Additionally, it allows businesses to stream videos and engage in web conferences from anywhere in the world. It offers a 40 percent savings over traditional phone lines, allowing businesses to cut overhead costs considerably.  

Unified communications

Hosted PBX allows clients to connect with their businesses
phone lines from anywhere in the world.

Recurring revenue is contingent on client growth and client retention. With the advanced features and low costs of unified communication platforms, MSPs can cater to a wider demographic of businesses and provide an innovative approach to business communications. By offering services that exceed the expectations of clients, you will encourage client retention, enhance business growth, and increase your recurring revenue.

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This blog was originally posted on 6/5/15.