22 Cloud-Computing Terms That All VoIP Resellers Need to Know

Cloud computing is a relatively new term, and its concept continues to mystify some businesses. For VoIP resellers to launch an effective marketing campaign, they need to possess a strong command of cloud computing lingo. With advanced knowledge of cloud terminology, resellers can educate their clientele and sell their services more persuasively. Here are some of the key phrases that all VoIP resellers should know.

Cloudsourcing: Cloudsourcing is the process of replacing IT networks with outsourced cloud services that offer reduced rates.

Cloud storage: Cloud storage enables end users to backup all of their data to the Internet, providing a secure place for all company information and strengthening disaster recovery plans.



With cloud storage, businesses can safely backup important data instantly.

Cloud testing: Cloud testing is the process of testing the load capacity, performance, and speed of cloud-based services and software applications to identify potential bugs and improve usability and scalability of the system.

Cloudware: Cloudware is a cloud-based software that allows users to manage and utilize all of their software applications from the Internet.

Consumption-based pricing model: Consumption-based pricing is an alternative to a fixed monthly fee where consumers are charged based on how much they utilize the service.

Customer self-service: A critical feature to end users, self-service offers customers the convenience and control to manage their account, increase their subscription usage, or terminate their service from any device.

Enterprise application: Enterprise applications are software applications that are specifically geared toward aiding enterprises in troubleshooting common problems.

External cloud: External clouds are cloud services that are delivered and managed through a third party.

Hybrid cloud: Hybrid clouds utilize a public cloud provider with a private platform and integrate the data from both, so all data can be easily transferred back and forth.

Infrastructure as a Service (IaaS): IaaS are cloud services that offer the complete desktop experience through the Internet, including software, servers, and all network equipment. This allows businesses to access their computer desktop from any device and any geographical location.


With entire desktops accessible through mobile devices, businesses can optimize their productivity.

Internal cloud: Internal clouds are privately managed by onsite IT teams exclusively for internal usage.

Mobile cloud storage: Mobile cloud storage enables the user to backup all of the data from their mobile phone onto the cloud and access the data from any device.

Multi-tenant: This is when numerous customers utilize the same public cloud.

On-demand service: A cost model that enables users to purchase cloud services as they need it, rather than subscribing to a monthly service.

Private cloud: Private cloud services are offered exclusively through a private network to specific users and are not accessible by the public.

Public cloud: Public cloud services are made available to everyone.

Service migration: Service migration is when a customer transfers from one cloud service to a different cloud service.

Social networking service (SNS): SNS enables file sharing among large companies or partnering companies.

Software as a Service (SaaS): SaaS is a cloud-based software application where end users can utilize specific software programs without the need to purchase and install the software on their computer.

Subscription-based pricing model: Subscription-based pricing is a cost model that enables users to pay a fixed monthly rate, regardless of fluctuating usage.

Vertical cloud: Vertical cloud services are specifically tailored to suit the needs of specific industries such as healthcare facilities or government organizations.

White label platform: White label platforms enable VoIP resellers to resell services under their own brand name, without the need to provide recognition to the vendor.

Download Our Free Guide: What Makes a Successful VoIP Reseller Program?