If you are serious about your call center driving efficiencies and increasing revenues, Contact Center is a must...
- Nick Foss, President of Business Development at Anteris Solutions
10 agents handle about 30 calls per day
|Call abandonment rate dropped from 10% to zero||Features Omni-Channel (Chat, SMS, Email), Call Recording & More|
Using CoreNexa Contact Center, Anteris Solutions was able to:
- Decrease their abandoned call rate from 10% to 0%
- Manage the volume of inbound IT support calls and boost customer experience
- Seize new opportunities that could drive recurring revenue streams