Learn How One Partner Used CoreNexa™ Contact Center to Reduce Call Abandonment from 10% to 0%

If you are serious about your call center driving efficiencies and increasing revenues, Contact Center is a must...
- Nick Foss, President of Business Development at Anteris Solutions  

 

Anteris Case Study Icons-01

10 agents handle about 30 calls per day

Anteris Case Study Icons-02Call abandonment rate dropped from 10% to zero Anteris Case Study Icons-03Features Omni-Channel (Chat, SMS, Email), Call Recording & More
Using CoreNexa Contact Center, Anteris Solutions was able to:

 

  • Decrease their abandoned call rate from 10% to 0%
  • Manage the volume of inbound IT support calls and boost customer experience
  • Seize new opportunities that could drive recurring revenue streams

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