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CoreDial launches enhanced business continuity and geo-redundancy capabilities for its CoreNexa™ Call Control Platform to meet and exceed market demand

CoreNexa Call Control is the calling infrastructure of CoreDial’s CoreNexa UCaaS platform, and is designed to support the company’s growth from 320,000 seats to over 1,000,000.

BLUE BELL, PA, December 10, 2018 —
CoreDial, LLC, a leading UCaaS platform provider enabling channel success with cloud communications, today announced it has completed the deployment of its enhanced CoreNexa call control platform. The platform supports the company's UCaaS, CCaaS and channel engagement capabilities, and over 26,000 businesses with more than 320,000 seats on the platform. CoreDial delivers its services through a robust and growing base of over 800 channel partners.

CoreDial’s CoreNexa platform is designed specifically to enable channel partners throughout the United States to succeed with cloud communications. CoreDial’s channel partners use CoreNexa to sell, deliver, manage, and invoice for high quality, reliable and feature-rich UCaaS and CCaaS services to their small to mid-sized (SMB/SME) customers. Over the past few years, the company has significantly invested in the CoreNexa Call Control platform. The result is enhanced business continuity through advanced and modern cloud-centric geo-redundancy capabilities that will help the Channel compete and win on the merits of quality and reliability. These new enhancements not only meet market demands, but go beyond what most competitive offerings can provide.

CoreDial’s business continuity solution exceeds standard best practices of active-active. The CoreNexa platform offers more redundancy options than CoreDial’s smaller competitors and more flexibility and management control than larger competitors are able to deliver. Providing seamless redundancy between its data centers as well as into public cloud infrastructures like Amazon, Google and Azure is an unparalleled capability CoreDial is proud to offer its Partners. Such advanced geo-redundancy options enable the highest level of quality and reliability giving CoreDial’s channel partners a framework for long term scalability. 

Fully Geo-redundant Infrastructure

for the Highest Levels of Quality, Reliability, and Scalability

4.3 MOS score
800+ Channel Partners
26K+ Businesses

“Over the last several years, we’ve invested many millions of dollars into our cloud infrastructure and services to improve quality, reliability, and scalability, while developing rich end-user experiences for our channel partners and their customers,” said Alan Rihm, CEO, CoreDial. “We’ve been told by industry leaders and peers that we defined this channel strategy, but our company culture both values and demands continuous improvements. We always want more, and want to give more to our partners. To prepare all of us for the journey from 320,000 seats to 1,000,000 and beyond, we’ve invested considerably in people, processes, and technology to make sure we deliver what the market wants and expects of us.”

These new enhancements go above and beyond just offering a modernized cloud infrastructure, and active-active geo-redundancy and business continuity capabilities. The CoreNexa Call Control platform enhancements build on the company’s open source and proprietary call control capabilities, offer new management interfaces and capabilities, provide seamless failover to any number of redundant instances (not just active-active), and offer virtually limitless capabilities to accommodate growth and expansion into new markets and channels. CoreDial anticipates near term expansion into private and/or public clouds, and its software was designed to accommodate that expansion.

“We’ve constantly innovated over the last 13 years, and we will continue to do so going forward”, says Chris Abboud, VP of Software at CoreDial. The company has essentially provided our teams with a blank check to enhance and improve our platform to meet the growing demands of the business, and our growing community of channel partners. We’ve recently embraced Agile company-wide and we’re accelerating our innovation, as well as our quality and reliability as a result. We are well positioned to yet again leapfrog competitors in our space and help our Channel Partners succeed in even greater ways.”

About CoreDial

CoreDial is a leading UCaaS platform provider that empowers more than 800 channel partners to deliver cloud communications solutions to more than 26,000 SMBs with over 320,000 seats in the U.S. CoreDial’s proven platform enables the channel to quickly and cost-effectively provide end users with high-quality reliable services such as UCaaS, CCaaS, hosted PBX, mobility, SIP trunking, and SD-WAN. The company’s success-focused business model provides self-service capabilities, a flexible branding strategy and long term, margin-rich, recurring revenue.

For additional information, visit www.coredial.com, subscribe to the CoreDial blog and follow CoreDial on Twitter at @CoreDial.