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The Latest at CoreDial

CoreDial Announces Acquisition of Video Collaboration and Communication Technology Company eZuce

Posted by Jeff Stormer on September 16, 2020

Proven video and meetings platform accelerates CoreDial’s strategy to deliver enterprise-class video solutions that meet rapidly evolving market needs

BLUE BELL, PA —  (September 16, 2020)CoreDial, LLC, a leading provider of cloud communications, video collaboration and contact center solutions, today announced it has acquired the assets of eZuce, a privately held video collaboration and communications technology vendor based in Stoneham, Massachusetts, with engineering and development teams in Slovakia and Romania. Included in the assets acquired are the products Vibe, eZuce’s innovative cloud-based video collaboration platform; Uniteme, the company’s unified communications solution; and Reachme, the company’s contact center offering. Terms of the transaction were not disclosed.

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CoreDial Reports Strong Growth in First Half 2020

Posted by Jeff Stormer on September 9, 2020

Durable Business Model Results in Impressive Growth Across Key Business Metrics

BLUE BELL, PA — (September 9, 2020) — CoreDial, LLC, a leading provider of cloud communication, video collaboration, contact center, and IVR solutions to small and medium-sized enterprises, announced solid year-over-year performance in the first half of 2020 across key business metrics including new partner signings, new partner productivity, UCaaS, CCaaS and IVR seat sales, and other financial metrics.

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CoreDial Introduces Workforce Management Module for CoreNexa Contact Center

Posted by Jeff Stormer on July 8, 2020

BLUE BELL, PA — (July 8, 2020) — CoreDial is excited to share the latest addition to our proven UCaaS platform: CoreNexa™ WFM, a fully integrated Workforce Management module for CoreNexa Contact Center. This cloud-based offering allows contact center supervisors to handle all of their scheduling, forecasting, and adherence needs, all through an intuitive drag-and-drop interface.

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CoreDial Adds SMS/MMS Features to Its CoreNexa UCaaS Solution

Posted by Jeff Stormer on May 4, 2020

BLUE BELL, PA — (May 4, 2020) — CoreDial is excited to unveil new SMS and MMS messaging capabilities for our CoreNexa™ Unified Communications as a Service (UCaaS)
platform. CoreNexa SMS gives users a secure, reliable, and convenient way to to engage with their customers via the rapidly-adopted and highly-preferred channel of text messaging. These new capabilities are embedded directly into the CoreNexa platform and business telephone numbers, giving businesses the ability to project a professional appearance, keep communications routed to the appropriate source, and protect users' personal information.

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Tags: UCaaS

CoreDial Names Industry Veteran John Carr Vice President of Cloud Services

Posted by Jeff Stormer on April 16, 2020

BLUE BELL, PA —  (April 16, 2020) — CoreDial is excited to welcome John Carr to the company as vice president of cloud services. John brings over 35 years of experience in the telecom, data networking, and cloud services sectors. In his new role, Carr will lead the teams responsible for managing and maintaining ongoing performance of our proven CoreNexa™ platform.

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CoreDial's CEO Alan Rihm Named to Cloud Communications Alliance Board of Directors

Posted by Jeff Stormer on April 13, 2020

BLUE BELL, PA — (April 13th, 2020) — CoreDial is proud to announce that our Chief Executive Officer Alan Rihm has been appointed to the Cloud Communications Alliance’s (CCA) Board of Directors. In this capacity, he will focus on helping CCA President Joe Marion, Chairman Clark Peterson, and the other board members and advisors to uphold the CCA's vision and execution strategies to serve the needs of cloud communications providers across the globe.

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CoreDial's CRO Ken Lienemann Named to CRN’s Channel Chiefs List for the Second Consecutive Year

Posted by Jeff Stormer on March 2, 2020

BLUE BELL, PA — (March 2, 2020) — CoreDial is proud to announce that our Chief Revenue Officer Ken Lienemann has been named to CRN’s prestigious 2020 Channel Chiefs list. Produced by CRN, one of the most respected publications in the technology reseller industry, the list recognizes leaders who "drive the channel agenda and evangelize the importance of channel partnerships” through a combination of professional achievements, high standards and ethics, and dedication to the channel partner community.

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CoreDial’s CRO, Ken Lienemann, to Deliver Keynote at MSP EXPO

Posted by Jeff Stormer on February 11, 2020

BLUE BELL, PA — (February 11, 2020) — CoreDial is excited to participate in ITEXPO and its co-located event, MSP Expo, scheduled for February 12 - 14, 2020 at the Broward County Convention Center in Fort Lauderdale, Florida. Our Chief Revenue Officer, Ken Lienemann, will deliver a keynote presentation at MSP Expo, entitled "Elevate Partner Experience," and will participate in two panel sessions during the event. CoreDial will also display its award-winning Unified Communications and Contact Center solutions at booth #520 on the exhibit floor during the show.

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CoreDial Wins Partner Value Leadership Award From Frost & Sullivan

Posted by Jeff Stormer on December 5, 2019

BLUE BELL, PA — (December 5, 2019) CoreDial is proud to announce that we have received a Partner Value Leadership Award from Frost & Sullivan, one of the world's most respected market research firms. The award recognizes our proven business model and success strategy, which devotes the highest standards of training, technical support, and human resources to enable our nationwide network of MSPs, VARs, and IT Solution Providers to succeed in the highly competitive cloud communications market. In particular, Frost & Sullivan highlighted CoreDial for delivering full-featured, private-label cloud communications solutions that enable our Partners to maximize revenue, provide more value, and deepen customer relationships.

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CoreDial VP of Partner Success Colleen Schmidt Named to CRN’s “100 People You Don’t Know But Should” List

Posted by Jeff Stormer on October 29, 2019

BLUE BELL, PA — (October 29th, 2019) CoreDial is proud to announce that Colleen Schmidt, our VP of Partner Success, has been named to CRN’s “100 People You Don’t Know But Should” list. For over 30 years, CRN has been one of the technology industry’s most trusted news sources, with an audience of more than 1.5 million across North America.

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